An Overview of the Nonprofit Foreclosure Counseling Industry in Philadelphia by Thomas Hylands

Friday, July 18, 2014
The demand for foreclosure counseling services in Philadelphia is high, but the resources available to meet that demand are limited. The industry is heavily reliant on government funding; however, access to that money comes with a significant administrative burden. Housing counselors bear a heavy workload, which is exacerbated by bureaucratic reporting requirements. Staff training is particularly problematic: Staff turnover and stringent requirements for continued funding make it difficult for agencies to maintain a staff of counselors who have the necessary qualifications.